Recently I received a phone call from someone who informed me that my operating system had errors in it. I told the person on the other end of the phone I didn’t believe him and was not interested in what he was selling. He went on to tell me that he had all my information and proceeded to tell me my name, address and the type of operating system I had. I asked him if Microsoft was aware that he was calling people to inform them that there were problems with their operating system, to which he responded by putting the phone down.
Up and down the country people are being taken in by this type of call. Whether these people say that there is a problem with your computer, operating system, or that there is a virus in the area they are all after one thing – your money. A couple of years ago one of my less computer savvy friends got woken up by this type of call around 8am on a Saturday morning. She thought the person was being really helpful and followed the instructions she was given to download certain things and allow the caller access to her computer. The following day I checked out the settings and informed her that the people she had thought were being ‘helpful’ had helped themselves to £70 of her money, and taken over her computer in the process. Armed with her bank details they could then go ahead and do untold damage to her bank account. Thankfully, though devastated, she stopped her bank card and the payment of £70 and never heard from them again.
If anyone calls wanting you to download anything on your computer to help it run better, ask them their name, company, phone number, then thank them and let them know you will be passing their details to the fraud squad!! My friend wishes she had done so as it cost her another £50 to have her computer restored to factory settings.
…so often we can just click a link that says “forgot password” and fill in our email address which lets whatever website we are trying to log into send us either our password, or let us change it to one that we should remember better next time. How wonderful it would be if we could all use one simple password and know that all our information would be secure. It would certainly make life a lot easier. However, the one password you really don’t want to forget is the one that lets you into your computer. Forget that and all you are left with is a problem. Are you going to pay a lot of money to have your computer wiped and restored to factory settings, losing all your information in the process. Find out how you can reset your Windows Password quickly and cheaply – sign up for my free newsletter here and I’ll show you a tool which can make all the difference to chucking away a perfectly good computer, spending a fortune to have your data recovered, or being able to unlock it within minutes.
Windows updates, security patches and more are vital to maintaining security for our computer systems, but so often we ignore the importance of keeping system drivers up to date. On occasion I have been called on by friends to help out when their computers have required to be recovered. More often than not these people have not been able to provide the recovery disks that they got with their system. Anyone who has to recover a system with any type of recovery disk or hard drive partition knows that trying to track down drivers manually takes time. The good news is there are a few driver support programs which can help speed up the process. Why not sign up for my newsletter for more information on some low cost and at times free tech programs which can help save you time and money.